Business Services
Below lists the six main over arching areas that I cover in terms of business services.
Please keep in mind that I am open to new projects, new services and am always looking for challenges.
I am happy to assist with all sorts of business services and tasks no matter how large or small they may be.
If you have something you are not too sure about please do not hesitate to contact me so that we can discuss the possibility further.
Virtual Assistance
– Replying to Emails and Enquiries
– Basic Business Marketing
– Blog Researching and Writing
– General/Basic Bookkeeping
– Businesses and Individuals Services
Basic Marketing
– Social Media Scheduling
– Creating Social Media Accounts
– Advice on Posts and Plans
– Setting up Repetitive Hashtags
– Assistance with Image Creation
Data Entry & Management
– Entry into CRM Systems
– Typing Scanned/Written Documents
– Spreadsheet Updating
– Manual Entry for Marketing & Reminders
– Typing of Recorded Meeting Minutes
Policies & Procedures
– Creation of New Documentation
– Feedback and Suggestions
– Review of Current Documents
– Scanning and Organisation
– Research into Set Policy Requirements
Scanning & Filing
– Preparing Documents for Scanning
– Physical or Electronic Filing
– Shredding of Scanned Files
– Creation of Effective Filing Systems
– Physical Scanning of Documents
Planning & Organisation
– Updating Calendars and Schedules
– Organising and Booking Travel Needs
– Project or Business Yearly Planning
– Scheduling of Appointments and Items
– Rescheduling and Shuffling as Required
FAQ’s
What is a Virtual Assistant (VA) and what can you help me with?
A VA is a professional administrative assistant that provides support to individuals and businesses in need. These tasks are completed remotely, generally in a home office.
A VA usually assists with day-to-day business services and administrative tasks such as email replies, data entry, organisation, calendar management and more.
A basic outline of my services is listed above. Generally speaking I assist businesses and individuals’ services in any form of administration that they can think of.
Do I need to see you in person?
No.
I am happy to work with you however it works best. Phone call, text, Facebook, email, zoom etc.
All of the information I require can generally be completed in this format.
There may be times where you would like physical work completed such as scanning/filing. In this case I would require the documents to be dropped off or collected.
What are your rates & how do I pay?
My rates depend on a number of areas such as if it is a one off, reoccurring or long project and the hours associated with this.
For each job we can chat about the details of the work required and then work out an appropriate quote from this.
Words from clients
Kylie, Regional NSW
“Kaitlin is friendly, approachable, and professional. All great qualities. What I find that stands out from the rest is her effort to always reply to your emails and do her upmost to help you and your business needs. Her work ethic is amazing.”
Meredith, Ballarat
“We are so grateful for Kaitlin and her high professional delivery of administrative support. Kaitlin has supported our practice in so many ways which has been amazing. Kaitlin identified various aspects of our service delivery that needed to be improved and further implemented these changes. She is highly professional and our clients only report how helpful & personable Kaitlin is in supporting them with appointments and other matters. With the support of Kaitlin our business continues to grow successfully. Thanks again Kait we love what you do!.”
Karyn, Adelaide
“I call Kaitlin my Admin Angel. She personifies the perfect Admin Assistant in her calm, organised and proactive manner and attitude to work.
I love knowing that I can give her a job and cross it off my “to do list” with confidence. Most importantly she will always ask if there is a task that needs clarification.
I would highly recommend Kaitlin’s Administration to anyone who needs any administration help.”
Jaki, Sydney
“Kait has been an integral part of our daily business operations in the past and hopefully in the future now she’s returning from maternity leave! She provides a reliable, trust worthy and efficient service and always goes above and beyond expectations. We would encourage anyone needing her services to book her in before she’s snapped up!”
Chris, Melbourne
“I was very impressed with the speed of response and the quality of the work you carried out for me. My business letters and flyers look sharp and professional. Thank you.”
Michelle, Goulburn
“I engaged Kaitlin toward the end of 2018 to help with administrative tasks including work with Excel spreadsheets. To say I am impressed is an understatement. Kaitlin has proven to be efficient, helpful and utilises her skills well. I will definitely be engaging Kaitlin for any future excess work or processing that needs to be undertaken.”
Donna, Goulburn
“Kaitlin is my go-to girl from replying to emails & messages, scheduling courses, producing certificates to locating venues as well as invoicing & banking.
Kaitlin is prompt with all the tasks that are required! She is always courteous & goes above & beyond what is required.
Not one challenge I have thrown at Kaitlin with my small business has proven too difficult.
I say a massive thank you Kaitlin for your assistance with all that you do for me with the admin side as you make my job a lot easier.
I would be lost without you!”
Dave, South Coast NSW
“Kaitlins Administration has been a tremendous help to my business and I would recommend Kaitlin to all. The service is outstanding and she is very helpful.”
Frances, Blue Mountains
“I have use Kaitlin services for a few years. She is professional and efficient and a life saver for my business. Kaitlin answers my emails within an hour and adds a high level of professional service to my business. I could not operate without her.”
